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Facebook Messenger mobile users can
also send voice messages. The key feature is that it allows the user
to send voice messages without using their voice minutes. Facebook has
made the process simple. In order to send a message, you can simply tap
the “+” button. After that, hold down the red Record button, and leave
your message. When you are ready to send, release the button when you
are done. If you want to redo or cancel the recorded message, you can
slide your finger off the button. Messages are limited to only 60
seconds.
Beyond the recorded message option, iPhone users are able to use Facebook’s mobile app to
make voice calls. In order to make a call, you can simply tap the “I”
button in the app. After that, simply touch “Free Call” in the updated
app, in order to call a contact.
Rather than using voice minutes, it uses already existing data plans, both to record messages and make calls. This new feature may be especially attractive to users who have made the switch to mobile plans with unlimited data but less call time.
The feature is currently only available to users in Canada. If
successful, it will be a way for Facebook to compete with already
existing services that allow users to make voice calls or video chat for
free, such as Skype or Google Voice. As more and more people use
Facebook, and use it for longer than other web applications, it makes
sense to offer more functions to users.
Facebook has also taken steps to make these services available to
other possible users. For example, Android Messenger users can now log
in without a Facebook account, instead using only a name and phone
number in order to download the app. All of these new offerings
eliminate barriers to access and add incentives for users to stay in the
application longer.